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Code of Conduct


Please click here to view the Code of Conduct made under the Public Health Regulation 2012 schedule 3.
If you are not satisfied with our service, please contact us. We take complaints seriously and aim to resolve them fairly.

If you remain dissatisfied with our response, you may contact the Health Complaints Commissioner (HCC). The HCC responds to complaints about health services and the handling of health information in Victoria. Their service is free, confidential and impartial.

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